# Agents in Orbit: Workflows, Not Autopilot

Eduardo Simon, Javier Casal · AI Engineer NYC 2026 · October 13

[Watch recording](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16766s)

**Incomplete livestream excerpt.** [Full talk](https://www.youtube.com/watch?v=rAUyRDOFyHU).

[04:39:26](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16766s) Hello everyone and welcome. My name is Edu and alongside Javi, we represent the AI Platform

[04:39:32](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16772s) Experience team at Flywire. Our core mission is to build practical agentic infrastructure

[04:39:38](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16778s) that empowers our software engineers while following our established engineering standards

[04:39:42](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16782s) and practices. Today, we'll share how structured workflow automation delivers real enterprise value,

[04:39:50](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16790s) ensuring control, safety, and reliability across our development process.

[04:39:55](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16795s) Before we dive into the deep technical details of our AI platform, let us give you some essential

[04:40:01](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16801s) context about Flywire. Flywire is built to process the world's most complex payments

[04:40:07](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16807s) across global industries like education, healthcare, travel, and business services.

[04:40:13](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16813s) Today, we serve over 5,000 clients across more than 240 countries around the world.

[04:40:19](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16819s) Because we process high-value international transactions,

[04:40:23](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16823s) regulatory compliance, privacy, and security are not optional add-ons.

[04:40:28](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16828s) They are core requirements of our business.

[04:40:30](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16830s) We operate under strict compliance frameworks like PCI, DSS, and SOC2.

[04:40:37](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16837s) This means that customer data, personal identification, and payment details must remain completely safe.

[04:40:43](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16843s) We cannot simply take sensitive context and pass it to third-party services without strict governance and architectural boundaries.

[04:40:51](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16851s) To give you an idea of our engineering organization, we have around 400 software engineers distributed globally.

[04:40:59](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16859s) Across our teams, we maintain diverse technology stacks, including Java, Ruby, Go, Python, .NET, and PHP.

[04:41:09](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16869s) Almost everything we build and run is deployed on Victoria, our internal platform as a service that operates on top of GitLab and AWS infrastructure.

[04:41:19](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16879s) This brings us to Orbit, our own toil killer.

[04:41:22](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16882s) Orbit is an internal platform that eliminates daily engineering.

[04:41:26](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16886s) It's called only where we talk every day.

[04:41:28](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16888s) It also gives the code that the other AI services and tools we use across Flywire can start

[04:41:34](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16894s) workflows directly. For example, an engineer will be able to ask Claude in Slack use cases.

[04:41:40](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16900s) Send prices can start workflows directly.

[04:41:43](https://www.youtube.com/watch?v=akEqiXFo3GM&t=16903s) Victoria, it starts...