AI Engineer topic

Customer support automation

2 AI Engineer conference talks about Customer support automation.

AI Engineer World's Fair 202659:55

Agent Speedrun — Elizabeth Fuentes Leone & Sandhya Subramani, AWS

Sandhya Subramani · Elizabeth Fuentes Leone

Agent engineering · Customer support automation · Agent orchestration

AI Engineer World's Fair 202616:18

We Built an AI Support Agent That Resolves 80% of Tickets — AssemblyAI

Matt Lawler

Agent engineering · Retrieval-augmented generation · Infrastructure & deployment