Machine transcription with reviewed terminology and names. Some recognition errors may remain. Timestamps refer to the livestream; subtitle downloads are timed to the session clips.
4:39:26Hello everyone and welcome. My name is Edu and alongside Javi, we represent the AI Platform
4:39:32Experience team at Flywire. Our core mission is to build practical agentic infrastructure
4:39:38that empowers our software engineers while following our established engineering standards
4:39:42and practices. Today, we'll share how structured workflow automation delivers real enterprise value,
4:39:50ensuring control, safety, and reliability across our development process.
4:39:55Before we dive into the deep technical details of our AI platform, let us give you some essential
4:40:01context about Flywire. Flywire is built to process the world's most complex payments
4:40:07across global industries like education, healthcare, travel, and business services.
4:40:13Today, we serve over 5,000 clients across more than 240 countries around the world.
4:40:19Because we process high-value international transactions,
4:40:23regulatory compliance, privacy, and security are not optional add-ons.
4:40:28They are core requirements of our business.
4:40:30We operate under strict compliance frameworks like PCI, DSS, and SOC2.
4:40:37This means that customer data, personal identification, and payment details must remain completely safe.
4:40:43We cannot simply take sensitive context and pass it to third-party services without strict governance and architectural boundaries.
4:40:51To give you an idea of our engineering organization, we have around 400 software engineers distributed globally.
4:40:59Across our teams, we maintain diverse technology stacks, including Java, Ruby, Go, Python, .NET, and PHP.
4:41:09Almost everything we build and run is deployed on Victoria, our internal platform as a service that operates on top of GitLab and AWS infrastructure.
4:41:19This brings us to Orbit, our own toil killer.
4:41:22Orbit is an internal platform that eliminates daily engineering.
4:41:26It's called only where we talk every day.
4:41:28It also gives the code that the other AI services and tools we use across Flywire can start
4:41:34workflows directly. For example, an engineer will be able to ask Claude in Slack use cases.
4:41:40Send prices can start workflows directly.
4:41:43Victoria, it starts...
